Where you are right now

Can you control your time and money at Spinogrino Casino?

You must be 18+ to play, and every Spinogrino Casino account already holds deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion.

18+
Before you sign in

What every Australian player should know first

After a minute here, you will know exactly where to set limits and who to call.

Item
Detail
Minimum age
18+
Licence holder
Gaming Control Board Curaçao, OGL/2017/9367/655
National register
BetStop
Helpline
1800 858 858
Limit questions
Five controls

Decide before the first spin, not after a loss

Once you finish reading, you will know which control fits your situation and where to switch it on.

Set it before you play

Choose how much can reach the account in a chosen period, then set it while you are calm. Switch it on before your first session so the figure is already fixed.

The stopping line, not the spending line

Decide in advance how much net loss ends your play. Pick it when you start an evening out, so a losing run has a boundary you chose earlier.

Interrupt the trance

Arrange for a reminder to appear during play, telling you how long you have been in the account. Turn it on if sessions tend to stretch longer than you planned.

A pause without leaving

Pause your account for a break from playing without closing it. Use it the moment you feel pressure building, rather than waiting for a bad result.

Lock the door for good

Close your account to play for a set stretch, or permanently, when a pause looks too soft. Choose it early, while you still have room to decide.

Four small moves

Setting a limit the day you register

01

A door worth finding

Sign in with your email address and open the responsible gambling section of your account settings. Check that the page shows your own account and your chosen currency.

02

Choose your tool

Select deposit limits, loss limits or session time reminders, depending on what you want to hold steady. Read the short description beside each option before you commit.

03

Pick the window

Decide which period the limit should cover and confirm the figure fits that window. Look over the summary once, because a lower limit is the easy one to keep.

04

Confirm and note

Approve the setting and check the confirmation that appears in your account. Note what you chose, so a later change starts from a clear memory.

Protection for under-18s

Can I block gambling on a family phone?

Age proof before payout

Check the age line: 18 is the minimum, and registration asks for a date of birth. Proof of identity is verified before the first withdrawal, so an underage account never gets paid.

Peace of mind at home

Install filtering software on the shared laptop or handset so casino pages simply do not load. Keep the settings password with an adult, and the device stays a neutral space.

A conversation that helps

Start with a calm question about how they are feeling, not a tally of losses. The National Gambling Helpline is there for relatives as well, around the clock and free.

Seven honest signals

When the fun goes quiet

Catching these early keeps the decision small and cheap. Setting one deposit limit, or taking a short pause, is a practical first step and nothing more serious than that. Name the pattern before it names your week.

Signals worth naming

Look for these in your own week rather than in how a session feels.

  • Chasing losses with a bigger deposit the same evening
  • Hiding how much you spend from people at home
  • Playing to cover ordinary bills or rent
  • Losing track of time until the room goes dark
  • Borrowing or selling something to keep playing
  • Feeling flat or irritable on days you do not play
  • Promising yourself a number and going past it
Free support nearby

Talking to someone costs nothing and stays private

You will know which free services exist, what each does and when each one answers.

National Gambling Helpline

Counsellors on chat, email and the phone, any hour of any day, free of charge and confidential for players and for worried partners or parents. This line also points you to local services and self-help tools. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings across Australia where people who gamble sit with people who gamble, plus support for relatives. Reach them through the meeting directory and local groups; times and venues are listed there rather than fixed here. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, so a money problem gets worked on beside the playing itself. It answers on weekdays during business hours only, so call with a bill or a bank statement in front of you. ndh.org.au
Distance you control

Pick the break that matches the worry

Hours now, back later

Taking a cooling-off period closes your access for a set number of hours or days, so a decision made tonight cannot be acted on tomorrow. Start it yourself from the account area; play and deposits stay shut until the period runs out.

Shut your account for longer

Choose self-exclusion in the account and access closes for a long stretch, with no early release once it begins. Start it from the settings area; marketing contact stops and the account stays shut for the whole period you chose.

One stop across every provider

Registering with BetStop, run by the Australian Government through ACMA, blocks you from licensed online and phone wagering operators, and lasts at least three months, up to a lifetime. Apply online in about five minutes, optionally naming a support person. betstop.gov.au

Clarity before you decide

Ending a break early versus letting it stand

Can I lift my self-exclusion before the period runs out?
No. A self-exclusion runs for the whole period chosen when it was set, and the account stays closed to play for that entire stretch. There is no early way back in.
Does self-exclusion at one casino cover the other sites I use?
No. Self-exclusion here applies to this account only, so other operators will not know about it. Joining BetStop, the Australian Government register run through ACMA, puts one block across licensed online and phone wagering providers.
What does a short pause actually change in my account?
A pause stops deposits and play for the stretch you pick while your account and balance stay where they are. When the pause ends, play becomes possible again without asking support.
Can I set a deposit limit on my phone?
Yes. The mobile version carries the same account section as the desktop site, with the limit controls in place, so you can set or check a cap from wherever you are.
Who can I talk to if my partner or parent gambles too much?
The National Gambling Helpline advises relatives as well as players, on 1800 858 858, day or night, with chat and email counselling and a directory of local services. Gamblers Anonymous Australia also runs peer meetings around the country.
How do I shut my account down completely?
Send a request to [email protected] and the support team will close the account, so it can no longer be used for play or deposits. Choose this when a break is not enough and you want to stop for good.